The college provides e-mail accounts through Microsoft Exchange and the university provides an e-mail account called TAMU Email. Read to determine which is best for you.
E-mail is an essential modern day communications tool. As such the college places a high priority on providing a reliable e-mail service to our faculty and staff. During the summer and fall of 2006 we are transitioning our e-mail services to Microsoft Exchange in order to provide requested functionality.
Employees in the College of Education and Human Development have three basic options for e-mail services. Microsoft Exchange (college supported resource) and Neo (university supported resource) and an external ISP such as AOL or MSN.
Microsoft Exchange
Microsoft Exchange is referred to as a messenger server that manages e-mail, contact lists, calendars, to-do lists, and some other related features. Exchange can be accessed using
- Microsoft Outlook (for Windows),
- Entourage (for Macs), or
- through the web at https://cehdmail.cehd.tamu.edu/exchange/ for anyone. Currently, you need to use Internet Explorer for full functionality through the web. (Note: there is also a Mozilla/Firefox add-on called IE Tabs that will allow you to run Internext Explorer within a Firefox tab. https://addons.mozilla.org/firefox/1419/).
If you find other e-mail programs that work well with Exchange, please let us know and we will add the information here.
If you wish to be moved up in the migration to Exchange process or if you otherwise want an Exchange account, sent your request to the Computer Support Help Desk via help@coe.tamu.edu.
TAMU Email
Neo is the university e-mail system. It provides basic e-mail service to all TAMU faculty, staff, and students. E-mail can be access through most e-mail clients and through the web at http://email.tamu.edu/ .
Faculty can access their class rosters and class mailing lists at https://tamudirect.tamu.edu/
You can have your @tamu.edu and @email.tamu.edu e-mail forwarded to your Exchange account. The recommendation of Computer Support for faculty is to use both systems so you can take advantage of the features of each. If you have questions we would be happy to discuss some of the options with you to help you determine what will work best for you.
External ISP
A third option would be to use an external ISP such as AOL or Yahoo. But, we will not be able to provide support for this option beyond making sure you have an Internet connection. This option might be best if you have extensive external commericial interests that might be in conflict with university rules regarding the use of state property for commercial gains. However, because of the changing policies of these ISPs it would still be recommended that you also maintain a university account. For example, as of the summer of 2006 AOL restricts the number of e-mail messages that it will deliver to account holders from any particular entity (i.e. Texas A&M) so that some messages sent to an AOL account by a student or collegue could be delayed for several days.